Robotic process automation (RPA), the technology that TiA is based on, is a software technology that makes it easy to build, deploy, and manage software robots (TiA) that emulate humans actions interacting with digital systems and software. Just like people, TiA can do things like understanding how to navigate systems, identify and extract data, and perform a wide range of defined actions. TiA can do it faster and more consistently than people, without the need to get up and stretch or take a coffee break.
Fero.Ai can integrate with any system, we have restful APIs and can integrate with any Freight ERP.
Unlike a simple chatbot, TiA is an Intelligent Virtual Assistant and can handle asynchronous tasks such as “Find me the best rate then select the rest rated transporter supplier, etc”. This is a more sophisticated conversational solution that has the ability to understand and retain context, account for nuances in language, and effectively deal with ambiguity. With these capabilities, and more, IVAs are able to truly put a customer’s needs at the forefront, significantly enhancing a brand’s customer experience and ultimately driving ROI.
TiA is powered by the latest technologies such as artificial intelligence (AI) and machine learning (ML). Programmed to exhibit the nature and traits of a human mind, AI equips computers with intelligent learning and problem-solving abilities that typically require human intelligence. A type of AI, machine learning is more specifically the use of data and algorithms that teach machines to mimic the way that humans learn, improving accuracy with each iteration. Together, these technologies make TiA a very powerful tool. The more you interact with TiA, the more intelligent she becomes and the more she’s able to assist you with your operations.
FAST, DASH and TAME are white-label software applications in the form of Transport Enterprise Resource Planning (ERP) systems that manage business processes. ERPs are essentially software applications that collect, store, manage, and interpret data from your business activities. ERPs are effective in breaking down communication silos between different departments, allowing all parties involved in the processes that they manage to have complete visibility. This streamlines operations, maximizes resources and drives efficiencies throughout your organization. FAST, DASH and TAME also provide your business with data-driven insights, in real time, which enable increased agility, flexibility and a competitive edge.
The concept of white labeling allows you to offer products and services without having to spend the time and money on designing and developing them yourself. FAST, DASH and TAME are all white-label solutions, enabling us to offer them at a much lower cost. In addition to cost savings, you get the additional benefits of reliability and performance. Most of the teething errors have already been ironed out of these products, making them more robust and reliable and providing higher return on investment.
The power of the Fero software is the improved optimization through enhancement of transport1 asset allocation with the help of applying machine learning based on a complex set of variables such as driver constraints, vehicle constraints, route constraints, all combined with customer behaviour when allocating and receiving the shipment.