Marketplace Management
Multiple components to launch road freight marketplace
Fero’s marketplace management software enables customers like forwarders/large transporters to digitize all their transportation needs E2E. It will help customers to launch their own white-labeled marketplaces to effectively manage the demand and supply distribution through a single platform backed by advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML).
Search jobs, customers, vendors⌘KFreight transactions
Customer and vendor panels · all lanes · this week
Open requests
1
Booked
1
In transit
1
Delivered
3
| Job | Lane | Vendor | Rate · vs board | Status |
|---|---|---|---|---|
| JOB000888CUS-0087 | KEZAD → Sohar | TP-0204 | AED 4,200 +2.1% | In transit |
| JOB000886CUS-0210 | Jebel Ali → Dammam | TP-0117 | AED 7,850 −0.8% | Confirmed |
| JOB000884CUS-0142 | Mussafah → Jebel Ali | TP-0317 | AED 1,650 +6.4% | Delivered |
| JOB000881CUS-0033 | Sharjah → Muscat | Not placed | AED 3,900 +1.3% | Quoted |
| JOB000879CUS-0087 | DIC → Riyadh | TP-0204 | AED 6,300 −2.4% | Delivered |
| JOB000877CUS-0301 | Abu Dhabi → Jebel Ali | TP-0411 | AED 1,480 +0.6% | Delivered |
Key features
What Marketplace Management gives your team.
Requests
8
Quoted
6
Booked
11
In transit
14
Delivered
23
Centralized control panel to set up and monitor all Freight transactions
Every freight transaction on your marketplace, from request to delivery, is set up and followed from one panel.
JOB000891 · Jebel Ali → Riyadh
2 × 40ft flatbed · 30 May · reply YES
YES 09:26WhatsApp based operational transaction with Vendors
Vendors receive, accept and confirm loads on WhatsApp.
Jebel Ali → Riyadh
KEZAD → Sohar
Mussafah → Jebel AliAbove range
AI based pricing board for tracking variance in rates
Quotes are compared with the board's range for the lane, so rates that drift stand out.
Jebel Ali → Riyadh
Demand 26 · contracted 20 trucks / week
KEZAD → Sohar
Demand 12 · contracted 14 trucks / week
Contract risk management to leverage supply-demand risk
See where demand on a lane runs ahead of the supply you have contracted.
JOB000891 · trucks placed 30 May, 07:00
- Customer Seen
- Vendor Seen
- Operations Seen
Real-time order communication with all stakeholders
Customers, vendors and your team get the same order update at the same time.
- Truck placed
- Loaded at Jebel Ali
- Border cleared · Ghuwaifat Custom
- Delivered · Riyadh
User-defined milestone management
Set the milestones each customer or lane needs, including ones you define yourself.
- Lane marginPricing coordinator
- Vendor on-timeOperations
- Open bookingsCustomer service
On-demand user-based reports and analytics
Each role pulls the report it needs, when it needs it.
Key benefits
Why teams switch it on.
Dedicated Customer panel and Vendor panel for external parties to manage their E2E transactions
Customers book and follow their loads, and vendors take and update theirs, each in their own panel.
Whitelabled AI based assistant to support customers in various roles like Customer Service Coordinator, Pricing Coordinator, etc.
An assistant under your brand answers enquiries and quotes on the marketplace's behalf.
Transparency on shipment status for all stakeholders
Every party on an order sees the same status and milestones.
Flexible rate procurement options for End customers based on their requirements ranging from ad hoc shipments to Project cargo movements
Customers can buy a single load or a whole project's worth of movements on one platform.
Reduce redundant tasks of coordination and communication
Requests, quotes and confirmations move on one thread instead of calls and emails.
Also in source
Procure carriers on rate and performance rather than habit, and run the whole vendor and marketplace relationship in one place.
Bring us one lane. We will show you the difference on your own numbers.
A week of your orders, rates or invoices, run through Fero with your contracts and your carriers.