Agents propose. You dispose.
AI agents that take the repetitive work out of operations: turning emails and WhatsApp messages into orders, calling transporters for rates, renewing lane contracts and chasing exceptions. They act through the same API your team uses, and stop at the gates you set.
- Order read from WhatsApp
- Rate call · 6/6 checks passed
- Renewal bid awaiting approval
- Milestone missed · carrier chased
Agents propose. You dispose.
- Sense
- Reason
- Propose
- Approve
- Execute
Your agent picks up the phone
Understood
- Rate
- —
- Currency
- —
- Basis
- —
- Confidence
- —
The day, as it is
- Orders arrive as WhatsApp voice notes, PDFs and forwarded emails
- Coordinators spend the morning phoning carriers for rates
- Contracts lapse because nobody saw the expiry date
Agents, engines and your people
Every unit of work passes through the layer best suited to it. Colour shows who is doing the work.
- 01agent
Sense
A message lands, a schedule fires or a milestone is missed.
- 02agent
Reason
Read-only tools gather the evidence: orders, rates, contracts, history.
- 03engine
Propose
Deterministic code and solvers compute the numbers and the plan.
- 04human
Approve
Risky batches halt in full until an admin decides.
What it does
Order intake
Email, WhatsApp and spreadsheets turned into validated orders, with anything ambiguous sent back as a question.
Voice rate calls
Outbound calls to transporters; a quoted rate is applied only after it passes six checks.
Procurement renewal
Expiring lane contracts found daily, vendors ranked, renewal bids opened.
Invoice settlement
Nightly audit of carrier invoices, with debit notes proposed for approval.
Exception handling
Missed milestones detected and chased before the customer notices.
Ask your data
Questions in plain language answered from your own database, read-only.
The engines doing the maths
Classical optimisation, not guesswork. How it fits together
Vehicle routing
Rich VRP · metaheuristic search (Rust)
Route-similarity consolidation
Fréchet-distance matching · parallel (Rust)
- What stops an agent from doing something wrong?
- Actions are risk-tiered. Anything that moves money or commits capacity suspends until a person approves, and every action is logged.
- Which channels do agents work in?
- Email (Gmail, Outlook), WhatsApp, phone and your own systems through the Fero API.
Bring us one lane. We will show you the difference on your own numbers.
A week of your orders, rates or invoices, run through Fero with your contracts and your carriers.